Carsten Schloter in conversation with Bernhard Sterchi, 4 December 2012
How to run a business that has to compete in an ever faster moving world of innovations in technology and customer needs? Swisscom has mastered these challenges better than many in the industry. In addition, in my opinion, Swisscom stands out by the fact that the management team has a high awareness of the importance of the common mindset for the performance of the company. On another occasion, Carsten Schloter has even gone so far as to say that the bottleneck in the recent complexity crisis is not the technology, not the money, but people. The following key messages from our conversation describe his present focus in leadership.