How to be a Servant Leader, Center Stage
I don’t like the concept of servant leader too much. I think it is…
Read MoreHow to Achieve Aligned Autonomy
Imagine you are a shop assistant in a telco shop. A customer walks in…
Read MoreAre You Sure You Really Know How To Delegate?
One of the oldest methods to organise the division of labour is delegation. I…
Read MoreInstruction or Education? Complexity, contextuality, and the nature of help
As practitioners we are here to produce results in a specific context. How do…
Read MoreManaging for the Exceptional: the Ritz-Carlton Story
The problem with the exceptional is it doesn’t happen the same way twice. If,…
Read MoreManage for the Next Possible Step
Many have pointed out that the word to manage comes from the Italian maneggiare, and originally…
Read MoreRobots Taking our Jobs Away? Think Again.
Imagine you are a farmer in a remote village in the woods. You are…
Read MoreFacing System Asymmetry
Imagine two groups of schoolboys in a class. In one group, they believe that…
Read MoreAvoid being a Servant of the Cult
In my work as a leadership trainer and adviser, I observe two ways in…
Read MoreTod durch Komma - wann soll man worüber entscheiden?
“Du bist Direktor eines Gefängnisses im deutschen Kaiserreich. Kaiser Wilhelm hat angekündigt, dass er…
Read MoreManagers: Beware the Children of Digitalisation (part two)
The most overlooked digital transformation challenge for managers is not so much digitalisation itself,…
Read MoreManagers: Beware the Children of Digitalisation (part one)
The most overlooked digital transformation challenge for managers is not so much digitalisation itself,…
Read MoreWhy Culture Happens
Imagine you’re sitting in a restaurant with an important client. She has given you…
Read MoreVisualisation Techniques for a Complex World
In 1999, Frederic Vester published a report to the Club of Rome named “The…
Read MoreExplore-Exploit: What we can learn from the Polynesian Migration
The German Sociologist Gerhard Schulze uses a wonderful analogy when he describes societies’ capabilities…
Read MoreA Look at Agile - the Word
First and foremost, Agile is one of the most radical hijackings of human language….
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