The ultimate proof of aligned leadership lies in day-to-day interaction, where in different situations, different members of the management team demonstrate a common line of action.
In trying to achieve this result, generalities such as strategies, values, principles and rules only work up to a certain point. There always remains a “last mile” where each person is left alone with the question: What do I do now, here?
We have found that it is worth while taking such individual experiences into the management team and discuss them as examples, not in order to decide something, but to find out how different the various members of the team would act in such a situation, and where the limitations of a desired common ground would be. We enable you to conduct such discussions on a regular basis, thus achieving and reinforcing the desired alignment.
Here is a case study how the regular discussions of shopfloor cases in team lineups, integrated into a framework of other measures, can contribute to creating excellece in a service organisation: