
Putting the Focus on Power
“Could you please take the visitors to the meeting room, otherwise I’ll have to…
Read More
A Tale of Humility
In an interview for the BBC series Fun to Imagine, the philosopher amongst the…
Read More
Using an old model for new perspectives
In an earlier post I have written about the importance of perspectives in a…
Read More
What do the principles of Open Space really mean?
Most of us have participated in Open Space events, and I’m sure we had…
Read More
When to Yank a System
Sometimes a system cannot be developed step-by-step over a series of nudges, because everything…
Read More
Perspectives, not Facts
You may remember the Greek government-dept crisis in the aftermath of 2008. What kind…
Read More
The Story of Allthings
My friend Stefan Zanetti has always been an entrepreneur, if not by title, then…
Read More
The Sorcerer's Apprentice in a Knight's Armour
At the peak of the Middle Ages, the Mallorcan monk Ramon Lull wrote a…
Read More
So many Fish in the Ocean - somewhere
I am sitting on a beach and watching the ocean. On rare occasions, I…
Read More
Nudge the System, Wag the Dog
When we think about perception, our first question is whether it is true or…
Read More
How to be a Servant Leader, Center Stage
I don’t like the concept of servant leader too much. I think it is…
Read More
How to Achieve Aligned Autonomy
Imagine you are a shop assistant in a telco shop. A customer walks in…
Read More
Are You Sure You Really Know How To Delegate?
One of the oldest methods to organise the division of labour is delegation. I…
Read More
Instruction or Education? Complexity, contextuality, and the nature of help
As practitioners we are here to produce results in a specific context. How do…
Read More
Managing for the Exceptional: the Ritz-Carlton Story
The problem with the exceptional is it doesn’t happen the same way twice. If,…
Read More
Manage for the Next Possible Step
Many have pointed out that the word to manage comes from the Italian maneggiare, and originally…
Read More